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Erika Klein Celebrates 25 Years with Global Shop Solutions

Vice President of R&D Erika Klein has been with Global Shop Solutions for 25 years, having started at the company in the service department before moving her way up the ladder.

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Global Shop Solutions is celebrating 25 years of ERP software under the leadership of vice president of R&D Erika Klein. As the daughter of Dick Alexander, founder of the company, her journey as an employee started in the company’s service department helping customers navigate software, but she quickly transitioned into the role of chief software designer. During her tenure, she has led the release of dozens of applications that simplify manufacturing for our customers.

Each of the products released in the past two decades—Business Intelligence, CRM, Quality Control, FLOOOM, Document Control, Advanced Planning & Scheduling, GAB, and Dashboards for Manufacturers—all have Ms. Klein’s design and manufacturing leadership. Every application within the system has made a direct impact to customers resulting in a better return on their investment and simplified manufacturing.

“Twenty five years ago my remarkable sister, Erika Klein, walked through the doors of Global Shop Solutions for the first time as an employee,” says President and CEO Dusty Alexander. “Since then, she’s grown to lead our R&D department managing four teams and nearly 100 people earning the respect and admiration of all employees. Our manufacturing customers around the world benefit from her ability to lead others as her team brings great products to market every day.”

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