Articles
Technology Showcase Offers Dealer/Customer Experience
The exclusive media tour, held on Sept. 18, included a walk through the facility, which allows for 70 machines under power and houses 112 employees who support North America sales and service.
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Video: See a Bone Screw Made on a Swiss-Type Lathe
This almost three minute video shows the process of machining a bone screw on a Swiss-type lathe.
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Emerging Leader David Burton is Eager to Learn
The CNC lathe leader started as an entry level CNC machine operator and has advanced to lead a high-volume program on a complex, twin-turret lathe.
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PMI Trends Lower on Weak Backlogs, Employment
The August PMI indicates that both foreign and domestic new orders contracted in August, but at a lesser rate than in July. Should these readings continue to close in on the 50 mark in the coming months, it will indicate a stabilization in the demand for production machined goods.
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Setup Options for Swiss Automatic Lathes
A hydraulic chuck and a counter-balanced centering tool, originally developed as in-house solutions, are now available to address the limited working space that is common in Swiss machining.
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Life Lessons Learned Teaching Those Behind Bars
I was excited to visit the prison to teach entrepreneurship and job search skills to the mavericks, but I was not prepared for what they would teach me.
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Shop Continually Improves by Adopting Rotary Transfer Machines
American Turned Products’ founder left a legacy of continuous improvement, helping the company grow as it implemented rotary transfer machines and preparing it to take on new work.
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Emerging Leader Lindsey Bender Offers Customer Service Excellence
Lindsey’s communication skills and talent shine through via her daily work at Horn USA.
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Being Social is Networking
Networking involves putting oneself in a position to make connections and making an effort to communicate. It’s a social thing, regardless of whether the Internet is a part of it.
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4 Questions for Customer Delight
Operational excellence, product leadership, customer intimacy—one of these rules them all. Miles Free visited PMPA member, Horn, at its headquarters in Germany and returned home with four questions that can be used to determine customer delight.
Read MorePMPA ListServes are Power: A Peek Behind the Scenes at PMPA
Carli explores the power behind PMPA ListServes that provide answers, recommendations and solutions through a peer-to-peer email network.
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Failure is Not an Option at Criterion
Founded in 1953 by Mike Ondercin as a general machine shop, third-generation owner, Tanya DiSalvo, shares how Criterion Tool and Die in Brookpark, Ohio, continuously improves in “no failure” industries.
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