Mazak Opens Customer Solutions Center

Mazak has opened a Customer Solutions Center aiming to help manufacturers face continuing skilled labor shortages. The secure facility specializes in the development of production-ready, custom automation solutions that allow manufacturers to overcome existing labor issues while increasing production output.

The customer-focused center is well equipped and provides a space for Mazak to set up custom automation cells as well as perform turnkey run-offs. Most importantly, the facility provides a secure location for customers who require that their parts and/or processes remain proprietary, such as those controlled by International Traffic in Arms Regulations (ITAR). Mazak engineers will also use the facility as a private location to perform research studies for the development of new processes, options and machinery.

Mazak’s full portfolio of automation solutions are designed to provide process consistency, improve quality, lower overall costs and reduce the risk of scrap. Automation ranges from simple barfeeders and overhead gantry systems to two-pallet changers, pallet pulls, load/unload robots and full palletized systems. Palletized systems can also include in-process measurement and surface scanning probes for part inspection and traceability.

“The new center allows us to streamline automation development and project management,” says Dan Janka, president of Mazak Corp. “This eliminates bottlenecks in design and timing during the construction of those custom solutions while keeping the experience all about the customer and their production needs.”