PM Blog
Shop Continually Improves by Adopting Rotary Transfer Machines
American Turned Products’ founder left a legacy of continuous improvement, helping the company grow as it implemented rotary transfer machines and preparing it to take on new work.
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Emerging Leader Lindsey Bender Offers Customer Service Excellence
Lindsey’s communication skills and talent shine through via her daily work at Horn USA.
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Being Social is Networking
Networking involves putting oneself in a position to make connections and making an effort to communicate. It’s a social thing, regardless of whether the Internet is a part of it.
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4 Questions for Customer Delight
Operational excellence, product leadership, customer intimacy—one of these rules them all. Miles Free visited PMPA member, Horn, at its headquarters in Germany and returned home with four questions that can be used to determine customer delight.
Read MorePMPA ListServes are Power: A Peek Behind the Scenes at PMPA
Carli explores the power behind PMPA ListServes that provide answers, recommendations and solutions through a peer-to-peer email network.
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Craftsman's Cribsheet: How Sulfur and Manganese Improve Machinability
Because manganese and sulfur are intentionally added to the steel, manganese sulfides are present in the steel and at the edge of the tool where they optimize our machining process.
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Failure is Not an Option at Criterion
Founded in 1953 by Mike Ondercin as a general machine shop, third-generation owner, Tanya DiSalvo, shares how Criterion Tool and Die in Brookpark, Ohio, continuously improves in “no failure” industries.
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ERP Can Be More Than Planning
From accounting and order tracking to scheduling and inventory management, this workholding equipment supplier is only beginning to realize the full benefits of its ERP system.
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Emerging Leader Kyle Zabrensky Embraces Customer Service
The inventory/fulfillment manager goes above and beyond for customers and takes initiative to improve and streamline processes.
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Rethinking the Grinding Cycle to Optimize Abrasives Cost Savings
For cost savings in grinding, the complete process should be examined, looking for a comprehensive solution using the latest technologies.
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Readying Parts for Electropolishing
Since electropolishing is typically the last step in the manufacturing process, proper preparation of parts is crucial for optimal results.
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Emerging Leader Hayley Balmert Develops Her Leadership Skills
Hayley takes initiative to learn as much as possible about machine shop management in hopes to one day lead a precision machining company.
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