PMPA
Variables Data: Four Aspects of Every Measurement
What’s in a number? What’s in the numbers we use? A lot more than you might think.
Read MorePreparing Your Crisis Control Plan
Effective management of risk, commitment to serve the customer and get to a win-win resolution, and a truly competent, empowered team are key to succeeding in crisis situations. But the organizational steps you take before any crisis occurs are the real keys to your company’s crisis control success.
Read More